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Wholesale Ordering FAQ

NEW ACCOUNTS

All new accounts must submit the following before an order is processed:
  • A business license or state resale tax number
  • Business letterhead and business card
Minimum initial order for retailers is $500.
Restaurants have no minimum on initial orders.

ORDERING

Minimum initial order for retailers is $500. Restaurants have no minimum on initial orders. Every reorder must meet a $200 minimum. All orders are subject to company approval. Annieglass reserves the right to open or close any retailer at our discretion.

SHIPPING

All orders are shipped via best carrier. Shipping is paid for by the buyer. Please allow 1-4 weeks for delivery. Annieglass fully guarantees our merchandise from defects or damages in shipping. Should you have any issues, please report it to Annieglass immediately (within 15 days) from receipt of goods. Requests received after this period will not be honored. Merchandise is not returnable unless authorized by a company representative. All returns are subject to a 20% restocking charge. Unauthorized returns are subject to an additional 20% penalty fee.

DROP SHIPPING

Orders may be drop shipped to a different location. Items on a drop ship order up to $263 retail will be charged 30% off of retail price. Items on a drop ship order over $263 retail will be charged 40% off of retail price. Standard shipping charges will apply.

WHOLESALE POLICIES

Terms: All first time orders are shipped Master Card, VISA or American Express. Credit applications require a minimum of three weeks to process. Upon credit verification, payment terms are net 30 days from shipping date. Shipping is FOB Watsonville, CA. Merchandise cannot be trans-shipped to other stores or discounted in any way. $ 30 charge on NSF checks. Shipments will not be sent to past due accounts. All invoices not paid after 30 days are subject to 1½ percent finance charge per month on all outstanding balances. Delinquent accounts will be turned in for collection. In these cases, the customer is responsible for all costs and attorney fees in an effort to collect all balances due and owing

CUSTOMIZATION

Make personalization and engraving simpler than ever. Offer your customers 3 standard engraved messages for a $25 wholesale charge to any Annieglass item.

ENG1 Happy Birthday
ENG2 Love and Laughter Always
ENG3 Congratulations

Standard turnaround time is 2 weeks Custom engraving: Personalized engraving is available on all Annieglass items. We are able to add handwritten messages on the underside of the piece, engraved on the rim. Up to 60 characters $25.00 per item

 

Pricing and terms subject to change without notice.